Cookie Statement and Privacy Policy
Cookie Statement
Skine.com uses cookies on its website.
When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalised web experience.
At Skine.com, however, we use only two types of cookies: functional cookies and analytical ones.
Functional cookies are essential for the basic functionality of a website. They ensure that a user can access the secure areas of a website and that the website functions properly.
Analytical cookies collect information about how visitors use the website. This includes information such as which pages are most frequently visited and how long users stay on the site. This data helps us to improve the performance of the site and optimise the user experience. The information gathered by our analytical cookies is used only for analysation purposes on an aggregated anonymised level.
Changes to the Cookie Statement
Skine.com reserves the right to modify this Cookie Statement at any time. Any changes will be posted on this page with an updated effective date.
For any questions or concerns regarding this Cookie Statement, please contact us at support@skine.com.
There is a possibility that the information collected by a cookie contains personal data. If this is the case, the following Privacy Policy also applies to the processing of this personal data.
Privacy Policy
Welcome to Skine, a website of Skine B.V. We, Skine B.V. ("we", "us", "our"), take your privacy seriously and are committed to protecting your personal data. You share data with us, for instance each time you email us, call us, send us a chat message or visit our website. This privacy policy explains how we collect, use, disclose, and protect information when you use our services via Skine.com.
Information We Collect
We may collect the following types of information about you:
Personal Data: information you provide to us, such as your name, email address, phone number, date of birth, residential address, and any payment details when you create an account, make a purchase, or use our services.
Usage Data: information about how you use our website, such as IP address, browser type, pages visited, and the times of your visits.
Cookies and Similar Technologies: we only use functional cookies and analytical cookies which are aggregated and anonymized. Please refer to our Cookie Statement above.
In some occasions we may ask you for more information before an order can be delivered, such as a copy of your ID, when we are required to check your identity, or bank details when we have to check the origin of funds.
The Basis For Processing Your Personal Data
We may only process your personal data if there is a valid reason for doing so. This is referred to as the “basis”. The law on the protection of personal data (the General Data Protection Regulation) specifies the possible bases.
These are the most important bases we use:
The processing of personal data is necessary for the conclusion and execution of an agreement with you and/or others;
The processing of personal data is necessary to comply with a legal obligation to which we are subject;
The processing of personal data is necessary because there is a “legitimate interest” on the part of Skine or others to process your data. Our interest in using your personal data then outweighs your right to privacy;
because you have given your consent to process your personal data.
Balancing interests
Above we mentioned that ‘legitimate interest’ is one of the grounds on which personal data may be processed. Do we use the ‘legitimate interest’ ground to process your data? If so, we will weigh up the interests of Skine or another party against your right to privacy. Examples of our interests are:
Protecting our own financial position;
Fighting fraud, money laundering, and terrorist financing to prevent harm to ourselves or other people, companies, and organisations. We need to keep our internal records in order. We need to take measures in the context of corporate governance. We also need to monitor our internal processes;
We have an interest in direct marketing and will inform you about new or existing products and services that we believe are suitable for you.
We weigh our interests and obligations or the interests and obligations of other persons, companies and organisations against your interests and your right to privacy. We then consider, for example, whether we can achieve the same goal in another way. And whether we need all the data.
How We Use Your Information
We use the information collected for the following purposes:
To create an account for you when you register.
To process and deliver your orders and provide customer service.
To inform you about your account, orders, and updates about our services.
To analyze and enhance our website and services.
To comply with legal obligations such as AML or CTF.
How Long We Keep Your Information
We keep your information for as long as required to provide our services to you or, if that is longer, as long as we are legally obligated to do so. When we no longer need to retain the information, it will be securely deleted. In principle, this will be 5 years after your latest purchase or redemption.
Who Has Access To Your Personal Data?
Within Skine, individuals only have access to your personal data if they need it for their work. All these individuals are bound by a duty of confidentiality.
How We Share Your Information With Others And With Countries Outside The EU
Your personal data may be exchanged between the various companies that form the group to which Skine belongs. For example, because you have requested us to do so, or because you have also purchased a product or service from another group company. Data used to establish your identity may also be used by another group company with which you wish to do business. We may also exchange your data for the purposes of fraud prevention, money laundering prevention, risk management, internal administration, improving our services to you, and in the context of our duty of care.
Do we pass on data to another party that is itself responsible for the processing of personal data? In that case, that party is subject to supervision by its own data protection supervisory authority. This may be the Dutch supervisory authority, but it may also be a foreign authority.
We also pass on data to external service providers or suppliers if we are legally obliged to do so or if this is necessary to execute agreements with you. When services and/or payments are provided to or made from countries outside the European Union, your personal data may sometimes be transferred to other parties in countries that do not have the same level of personal data protection as the European Union. If your personal data is processed in a country with a different level of protection, this may mean, for example, that your personal data will be used in investigations by competent national authorities in the countries where the data is located. Or that your personal data will be used for other purposes that are not permitted in the Netherlands.
We also provide your data to other parties that we use in the context of our services or in our business operations. These can include accountants, administrative offices, consultants and lawyers. We do not sell or disclose your personal data to third parties for their marketing purposes without your explicit consent.
When we engage third-party processors located outside the European Economic Area, we do so in compliance with applicable law. Data transfers to third-party processors situated outside the European Union will only occur if the destination country is subject to an adequacy decision issued by the European Commission or if the transfer is governed by an agreement incorporating Standard Contractual Clauses (SCCs). For transfers to the United States, the recipient company must be certified under the Data Privacy Framework. If the company is not certified, a contract incorporating SCCs will be executed to ensure compliance with data protection requirements.
In addition, we take additional (security) measures where necessary.
How We Protect Your Information
We implement security measures to protect your personal data as effectively as possible. These measures include, but are not limited to, protecting access to personal data with a username and password or login token; storing the data in a separate, secured system; using physical safeguards such as locks and safes to protect the systems in which personal data is stored; employing secure connections (TLS) to protect all information exchanged between you and our Website when you enter personal data; and maintaining logs of all activities related to data processing.
Your Rights
You have the following rights with regard to your personal data.
a. Right to information
This privacy statement informs you about what we do with your data.
b. Right to access and rectification
You can ask us whether and which personal data we process about you. If we do, we can give you access to the personal data we process or have processed about you. Do you believe that your personal data has been processed incorrectly or incompletely? Then you can ask us to change or supplement the data (rectification).
c. Right to delete personal data
You can ask us to delete data we have recorded about you. We are not always obliged to do so. In some cases, we are not even allowed to do so. For example, if we are required to retain your data due to legal obligations.
d. Right to object to the processing of your data
If we process your data because we have a legitimate interest in doing so, you can object to this, stating your reasons for doing so. We will then reassess whether your data may indeed no longer be used for that purpose. We will cease processing if your interests outweigh ours. We will inform you of our decision and the reasons for it.
Are we changing your data? Or are we deleting your data at your request? We will let you know. If we deny your request, we will also inform you of the grounds to do so.
Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of significant changes by posting a notice on our website. The most recent version of our privacy statement can always be found on this page.
Contact
If you have any question, concern or complaint about this privacy policy or our data processing practices, you can contact us via the support form at https://skine.com/support. You can, of course, also submit your question or complaint about the processing of personal data by Skine to the Autoriteit Persoonsgegevens (Authority for Personal Data Protection).