Return policy

In some jurisdictions, a consumer who bought a product or a service online or outside of a shop has the right to cancel and return the order within a certain period, for any reason and without a justification. This right does not apply to the purchase of digital content that is not delivered on a tangible medium. Consequently, once a code has been purchased and supplied, it cannot be returned and will not be refunded. Therefore, please select the right product carefully, with the correct country code and/or in the correct currency before ordering the purchase.

The above does not mean, however, that we don't guarantee the redeemability of the digital codes we provide. In the event that the supplied code does not work, we will do everything we can to help you solve the problem. Our customer support team can be reached via email at support@skine.com.

More information on our return policy can be found in our Terms and Conditions.